A: The standard MOQ is 500 pieces/item (some categories can be as low as 100 pieces); support 50 small batch trial orders (charge 10% sample fee, return for large orders); mixed batch orders of 2,000 pieces or more are free of surcharge.

A: Common methods: 30% deposit + T/T balance (before shipment), L/C (accept Sinosure insurance), PayPal (limited to small amounts); risk control measures: sign a PI contract, provide the company's business license, customs code and third-party factory inspection report.

A: Regular orders: 25-35 days after confirming the sample (including production + commodity inspection); Expedited orders: Paying a 20% expedited fee can be compressed to 18 days, and support batch shipments (the first batch of shipments is 50% of the inventory); the real-time tracking system is open to customers to inquire about the production progress.

A: Quality control process: raw material batch testing → three full QC inspections during production → final inspection (AQL 2.5 standard); after-sales commitment: free replenishment or compensation of 130% of the value of the goods for quality problems, and SGS third party judgment for disputes.

A: OEM: The customer provides design/technical standards, and 100% of the intellectual property belongs to the customer; ODM: We provide design solutions, and can choose to buy out (+15% fee) or share intellectual property; confidentiality agreement: sign NDA, and produce a dedicated production line for isolation.

A: Basic certification: All products have passed ISO 9001, CE/FCC is standard (certificate number can be checked on the official website); special certification: FDA (food contact materials), REACH (chemicals), etc. are added on demand (cycle 3-4 weeks); support customers to designate third-party inspection agencies (such as BV, Intertek).

A: Conventional channels: sea freight (FOB quotation), air freight (DDP/DDU to door), railway (China-Europe Express); Transparent freight: Charged by volume weight/actual weight, providing price comparison solutions for 3 freight forwarders; Accept customer-specified freight forwarders and cooperate to complete EXW delivery.

A: Tariff estimation: calculated based on product HS code and destination country tax rate (such as US HTS CODE); Compliance declaration: Provide commercial invoice, certificate of origin (FORM E/A) to reduce tariffs; DDP service: support all-inclusive door-to-door quotation (including tariff + VAT) to avoid customs clearance risks.

A: First sample policy: pay the sample cost (deduction for large orders), prepaid freight to be paid on delivery; customized samples: samples are available within 3 working days, support video inspection to confirm details; high-quality customers can apply for the "pay on delivery free sample fee" privilege.

A: Quotation validity period: RMB quotation is locked for 15 days, and USD quotation is settled according to the exchange rate on the signing date; Risk hedging: Large orders (US$100,000+) can be negotiated for phased settlement (30%+40%+30%); Price review mechanism is activated when exchange rate fluctuation exceeds 3%.